Help Desk Ticketing Systems Training
Students will gain the required knowledge to properly create and manage support tickets What you will learn Students will gain the required knowledge to properly …
Students will gain the required knowledge to properly create and manage support tickets What you will learn Students will gain the required knowledge to properly …
Tackle Customer Complaints, Upskill Your Staff And Retain Valued Clients What you will learn Effectively manage difficult customers and complaints Identify potential new customers and …
Create an environment that welcomes customer feedback. Educate your team on how to handle feedback and use it to improve What you will learn Understand …
The Foundation Course by The Customer Support School What you will learn Existing & New Support Employees will learn about the various Career option available …
Managing Client Boundaries What you will learn How to develop secure, professional relationships with your clients. How to improve your sales through reputation and relationships. …
Learn all Phases and Practice the Customer Success Management(CSM) Framework What you will learn Understanding Outcomes and KPIs Practice all 7 Phases of Practical CMS …
And make them a happy one. What you will learn How to listen to what’s really bothering your customer. Is your customer angry at you …
Customer service relationship management | Improve your soft skills | Create positive experiences for your new customers What you will learn How to take care …
How to deal with Customer Service Issues in Mandarin Chinese What you will learn Develop simple but persuasive speaking skills in Mandarin Chinese Show empathy …
Case mangers training course What you will learn learn all the steps of the process being able to start the job right away Identify and …
A, B, C segmentation incl. process, basic and advanced criteria, practical examples and an impact it has on the company. What you will learn Get …