Process Design: Certification


A step by step breakdown of how you should approach designing a brand new process, to be delivered successfully day one.

What you will learn


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How to design brand new processes

The process and stages you need to go through to deliver effective processes

The tools and techniques to support the design process

How to gather requirements for a new process (requirements gathering skills)

How to graphically design a new process, part by part, through to completion

How to define the new process

Techniques on how to be clear, every step of the way, on process goals and abilities

How to design processes that last for many years, even with business growth

The design, testing and completion elements of process design

How to identify the parts of your process which need controls, their impacts and why

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