Root Cause Analysis: Certification


#1 Root Cause Analysis course: The step by step guide to delivering highly effective and lasting root cause anlaysis

What you will learn

How to deliver effective and lasting root cause analysis

How to deliver root cause analysis tools within your organization upon completion

How to deploy root cause analysis in a wide range of scenarios and settings through a series of case study examples

You will expand your problem solving, analytical and investigative skills vastly

Impress your leaders and colleagues by finding not only problems but the right solutions to fix them

Fix errors and issues as they arrive, minimising the impact on your organization, saving time and money

Proactively reduce the risk of errors occurring at all by utilising these tools to their full ability

Improve the stability and capability of your key processes and improve outputs and quality by deploying the root cause process in full

Instil a mindset of root cause analysis into your organization using these techniques, placing your business way ahead of the competition

Learn what root cause analysis is, its triggers, how it can be deployed and why – upskilling in knowledge highly in demand in today’s workforce

Description

Having the ability to Root Cause an issue as it arises within a team or organization is a hugely important skill to have. With this course, you will learn how to deliver effective root cause analysis in a range of situations and scenarios. You will leave the course understanding how to reduce the errors and issues plaguing your key processes and outputs. You will be able to effectively improve the quality of your processes, products and services by reducing defects in how they are delivered. You will know how to utilize the tools available to generate insight into the actual causes of your biggest problems, giving you the information needed to identify the right solutions and fixes, quickly.

In this course, you will learn:

– What is a root cause analysis?

– What is the process required to conduct an root cause analysis? (The 8D Process).


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– The purpose and importance of root cause analysis.

– Tools and methods required for root cause analysis.

– Key points to consider when conducting root cause analysis (controls, causes, types, people etc.)

– A case study example.

Organizations today are crying out for people that have the skills, knowledge and toolkits available to pivot quickly when a problem or issue occurs. Having these skills will enable you to remove bottlenecks quicker, understand the origins of errors better and in turn, speed up your key processes. THIS is adding value to your organization – something that organizational leaders will be keen to see!

English
language

Content

Introduction

Introduction

The fundamentals of RCA

The fundamentals of RCA

The process of RCA

The process
Step 1: Define the problem
Step 2: Collect data
Step 3: Identify possible causes
Step 4: Identify root causes
Step 5: Identify and implement solutions
Step 6: Monitor controls

Tools to conduct an RCA

High level overview of the tools
Pareto chart
5 whys
Fishbone diagram
Drill down
FMEA
Issue / error log

Other points to consider

Other points to consider

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