Business Process Optimization with Lean Six Sigma by MTF Institute
What you will learn
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What is process. Process approach and process optimization cycle
Process Diagnostics: process structure, customer needs, main process metrics
Getting to know and visualizing the process
Concept of value-added activities and waste
Performing root cause analysis
Lean Framework
Six Sigma Framework
How to understand needs of process customers and how to measure them
How to visualize your process and measure it
Which steps are adding value and which are waste
Strategies for process improvement
Launching continuous improvement
English
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