Cross-cultural Communication, Cultural Intelligence, Cultural awareness, Business Communication, Conflict Resolution
What you will learn
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Understand the foundational theories and models of cross-cultural communication, including cultural dimensions and their impact on communication styles.
Develop cultural intelligence (CQ) by assessing and enhancing cultural adaptability, awareness, and sensitivity.
Analyze verbal and nonverbal communication nuances across cultures, and apply strategies for effective communication in diverse settings.
Navigate cross-cultural conflicts by identifying cultural influences on conflict styles and implementing appropriate resolution techniques.
Apply negotiation strategies tailored to cross-cultural contexts, considering cultural differences and building trust in negotiations.
Demonstrate leadership skills in cross-cultural environments by leveraging cultural diversity within teams and fostering inclusive practices.
Evaluate the impact of technology on cross-cultural communication, and employ strategies for effective virtual communication across cultures.
Critically examine cultural stereotypes and biases, and develop strategies to avoid their influence in cross-cultural interactions.
Implement culturally intelligent practices in organizational management, including creating inclusive cultures and diversity initiatives.
Synthesize theoretical knowledge with practical skills to communicate, collaborate, and lead effectively across diverse cultural landscapes.
English
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